Our MoreCommerce Quick Start Merchant Onboarding Guide gives merchants a snapshot of what to expect after sign-up through successfully listing their products across our network of marketplaces. Our setup process is a collaborative effort between our merchant partners and our team of eCommerce experts at MoreCommerce.
Merchant Onboarding Quick Start Guide
| Step |
Task Owner |
Time |
Description |
|
Business Details
|
Merchant |
20 minutes |
Complete the following business details to allow MoreCommerce to issue payments for orders made through our network:
- ACH Bank Information.
- Valid US Address for Returns
- Federal Tax ID Number
- Contact Information of Account Owner
|
| Upload Required Business Documents |
Merchant |
10 minutes |
Email the following required business documents to tax-forms@help.morecommerce.com:
- W-9 (Required for US based merchants)
- W-8BEN (Required for international / Non-US based merchants)
|
| Product Creation |
Merchant |
1-3 Business Days |
Import, upload or manually create products in your catalog. MoreCommerce provides several methods to add products:
- Shopify Import
- Channel Advisor Import
- CSV File Upload
- FTP
- API
- Manual Product Import
A detailed list of import methods can be found here.
|
| * Kick-off Call with Merchant Success |
Merchant & MoreCommerce |
30 Minutes |
MoreCommerce and the Merchant will walk through the mapped products and review any publication errors and/or identify any mistakes that need to be fixed before products can be published.
* Available for select Subscription Plans only.
|
| Review & Publish Products |
Merchant |
2 Hours |
Review the uploaded product catalog and fix any errors described during the kick-off call and/or by the system. |
| Trust & Safety Review & Approval |
MoreCommerce |
2 Business Days |
MoreCommerce conducts an internal review process to protect against fraudulent, illegal or otherwise inappropriate content being published to our network.
After approval, products become available for sale on MoreCommerce's owned & operated websites immediately!
|
| Trust & Safety Review & Approval |
MoreCommerce |
2-10 Business Days |
Our individual marketplace managers work with our 3rd party network of marketplaces to ensure your eligible products are listed, approved and accepted on selected marketplaces. |
| Step |
Task Owner |
Time |
Description |
| Business Details |
Merchant |
20 minutes |
Complete the following business details to allow MoreCommerce to issue payments for orders made through our network:
- ACH Bank Information.
- Valid US Address for Returns
- Federal Tax ID Number
- Contact Information of Account Owner
|
| Upload Required Business Documents |
Merchant |
10 minutes |
Email the following required business documents to tax-forms@help.morecommerce.com:
- W-9 (Required for US based merchants)
- W-8BEN (Required for international / Non-US based merchants)
|
| Product Creation |
Merchant |
1-3 Business Days |
Import, upload or manually create products in your catalog. MoreCommerce provides several methods to add products:
- Shopify Import
- Channel Advisor Import
- CSV File Upload
- FTP
- API
- Manual Product Import
A detailed list of import methods can be found here. |
| * Kick-off Call with Merchant Success |
Merchant & MoreCommerce |
30 minutes |
MoreCommerce and the Merchant will walk through the mapped products and review any publication errors and/or identify any mistakes that need to be fixed before products can be published.
* Available for select Subscription Plans only.
|
| Review & Publish Products |
Merchant |
2 Hours |
Review the uploaded product catalog and fix any errors described during the kick-off call and/or by the system. |
| Trust & Safety Review & Approval |
MoreCommerce |
2 Business Days |
MoreCommerce conducts an internal review process to protect against fraudulent, illegal or otherwise inappropriate content being published to our network.
After approval, products become available for sale on MoreCommerce's owned & operated websites immediately! |
| Trust & Safety Review & Approval |
MoreCommerce |
2-10 Business Days |
Our individual Marketplace Managers work with our 3rd party network of marketplaces to ensure your eligible products are listed, approved and accepted on selected marketplaces. |
