MoreCommerce sends out several types of emails and notices to let you know about things like new orders and low inventory levels.
If you have a team who helps you manage your account, you may want to route certain notices to their inboxes, freeing you from forwarding messages.
You can have different people receive messages in the following categories:
- Business Owner (This is the primary user account, and is the default recipient for all messages.)
- Customer Service
- Accounting
- Order Information
- Product & Inventory Management
- Marketing & Merchandising Updates
- Social Alerts (Loves, Follows, Comments, etc.)
1.) To add someone else to your account so they can start receiving notices, please reach out to support@help.morecommerce.com with the email address you want to add as a user. Once they get the account created continue to step 2.
2.) Next, sign in to your merchant account, select Users Management from the Account menu.
3.) Click "Add Account."
This will take you to the bottom of the page where you can enter the email address of the person you want to add to your account. (a) Enter the email address the person used to create his or her account and (b) click "Add."
This will send an invitation to the specified email address so the person can confirm the address to link it to your account.
4.) Once confirmed, go back to the "Users" tab of your "Account" page and (a) select the types of notices the person should receive (i.e., accounting, social alerts, etc.), remembering to (b) click "Save" after each selection.